Shipping

At Boylegacy, we are committed to delivering each order with care and precision to ensure a seamless and reliable shopping experience. Below, you’ll find detailed information about our shipping process, timelines, and fees.

1. Order Preparation & Processing

Every order is carefully reviewed and prepared to meet our high standards before shipping.

• Processing Time: Orders are typically processed within 1 business day.

• Daily Cut-Off Time: Orders placed before 5:00 PM (EST) will be processed on the same business day.

• Non-Processing Days: Orders are not processed on Sundays or during public holidays.

2. Shipping Method & Delivery Timeline

We partner with reliable UK-based and international carriers to ensure your order arrives promptly and securely.

• Shipping Method: Standard Shipping

• Estimated Shipping Time (Domestic – UK): 2–5 business days within the United Kingdom

• International Delivery: Shipping times for international orders may vary based on destination. Estimated delivery times will be provided during checkout.

• Total Estimated Delivery Time:

  • 1 business day for order processing

  • 2–5 business days for shipping

• Overall Delivery Timeframe: Typically 3–6 business days for domestic orders, depending on the shipping method and destination.

3. Shipping Fees

We keep our shipping fees transparent and affordable for all our customers.

• Flat-Rate Shipping Fee (Domestic): £6.99 per order within the United Kingdom.

• International Shipping Fees: The cost for international shipping will be calculated and displayed at checkout.

The shipping cost will be clearly shown during checkout before payment is completed.

4. Shipping Confirmation & Tracking

Once your order has shipped, you will receive updates every step of the way.

• Confirmation Email: You’ll receive an email with your tracking number once your package has been dispatched.

• Tracking Details: You can track your shipment directly through the carrier’s official tracking system.

5. Delivery Accuracy & Possible Delays

We strive to ensure that all deliveries are accurate and timely, but there are some factors to be mindful of:

• Address Accuracy: It is your responsibility to provide complete and accurate shipping information during checkout. Incorrect or incomplete details can lead to delivery delays or failed shipments.

• Delivery Delays: Although we make every effort to meet the estimated delivery times, external factors such as weather conditions or carrier disruptions may cause occasional delays.

6. Customer Support

If you have any questions or concerns regarding shipping or your order, our customer support team is here to help:

• Company Name: Boylegacy

• Address: 7 Priestley Avenue, Exeter, EX4 8DG, United Kingdom

• Email: support@boylegacy.shop

• Support Hours: 8:00 AM – 7:00 PM (EST), Monday to Saturday

We are committed to providing you with the best possible service, ensuring that your experience with Boylegacy is smooth and enjoyable.